FAQ


WHAT IS THE DIFFERENCE BETWEEN MANUAL OSTEOPATHIC THERAPIES AND OTHER COMMON THERAPIES (MASSAGE, CHIROPRACTIC, MEDICAL, AND/OR PHYSICAL THERAPY)?

We collaborate with other medical interventions to give you a comprehensive view of your health. Hands-on examinations and manipulations are used to assess clients who receive Manual Osteopathic Therapies. We also take a homeostatic approach to your health, which means we consider diet/digestion, sleep, blood pressure, psychosocial aspects, menstruation, and many other factors for a patient-centered approach. The primary distinction is that osteopaths employ more rhythmical and gentler techniques, whereas chiropractors employ stronger, high-velocity manipulative techniques.
Chiropractors may also use pain-relieving modalities such as ultrasound and various electrotherapies, whereas osteopaths generally rely on hands-on manual techniques. In essence, both provide valuable and useful services that can be incorporated into a comprehensive regimen.

ARE YOUR SERVICES COVERED BY MY INSURANCE?

Manual Osteopathic therapy treatments are typically covered by insurance companies in Canada. Because all plans differ, it is the client’s responsibility to determine whether
their plan specifically covers treatments from practitioners registered with the Canadian Massage and Manual Osteopathic Therapists Association for Osteopathy or Manual Therapies. However, a list of insurance companies that offer coverage for Osteopathic treatments is as follows:

“Updated list January 27, 2022- CMMOTA added
Alberta Blue Cross

Canada Benefit Providers

Chamber of Commerce Insurance

CINUP

ClaimSecure

ClaimXchange

Desjardin Insurance

Equitable Life

Empire Life

Greenshield

Group Medical Services (GMS)

Johnston Group

Manitoba Blue Cross

Manulife

Maximum Benefits

Medavie

NexGenRX

Pacific Blue Cross

Saskatchewan Blue Cross

Sunlife

The Co-Operators

CAN I GET A SAME-DAY APPOINTMENT?

Please see “Book Now” for booking availability. Due to Covid-19 Provincial restrictions, the booking may be limited; however, for emergencies, call or text 250-510-5074.

WHAT IS YOUR NEW CLIENT PROCESS?

You will be emailed and asked to complete a detailed health history after booking your first visit online by clicking the dropdown menu and selecting “Book Now” and following the steps. Please take your time reading through this document because the more information you provide, the more thorough your practitioner can be. The duration of the first visit ranges between 90 and 120 minutes.

WHAT SHOULD I WEAR TO MY OSTEOPATHIC MANUAL APPOINTMENT?

Soft clothing is ideal, such as leggings/track pants, shorts, a tank top or T-shirt, and form-fitting clothing. Please avoid wearing jeans, a lot of pockets, or baggy shirts that make palpation difficult. Solid colours should be used for proper evaluation. On request, the clinic will have appropriate assessment clothing available for borrowing. You will be asked to remove your shoes, and slippers will be provided upon request. Soft clothing, such as leggings/track pants, shorts, a tank top/T-shirt, and form-fitting clothing, is ideal. For proper evaluation, solid colours should be used.

WHAT IS YOUR COVID 19 PROTOCOL

“We respect your ability to determine whether you have new or worsening flu, illness, or virus symptoms.” If you do not feel well, please reschedule at least 24 hours (preferably 48 hours) before your appointment.

Cleaning protocols are of the highest quality and are followed routinely before, during, and after each appointment, in accordance with the Canadian Massage and Manual Osteopathic Therapists Association standards of practice.

A great way to combat any disease or illness is to get enough sleep, exercise, eat nutrient-dense foods, keep a close eye on stress levels, and practice moderation in everything, especially moderation. Please remove your shoes and wash your hands. Mouthwash is available for clients who want to add an extra layer of protection against respiratory infections.”